[ life:revisited 2010 + 1 ]

Man, just when you think the users cannot possibly get any stupider, when you think, "Self, there cannot be any other people in this world who just cannot fathom that passwords DO NOT WORK when caps lock is on. It would be inconcievable that there is 1 more user after almost 6000 calls in my tenure, I must have somehow made a dent. Today will be different." But then you get into work. Your first call ends up being almost 2 hrs on how to create a powerpoint presentation. That being said, imagine trying to teach a monkey how to do that. That was my first call. It was then I knew, that today would not be easy or fun, but tragic and devastating. Ok think back to high school (and some of you, college) math and trigonometry. Remember the Venn Diagram? Its a diagram that shows the intersection of 2 independant fields of data in a visual format. Usually comprised of 2 circles overlapping and oval in the center. Here is a picture to jog your memory.



So, memories of late teenage mathematics later, that shaded area in the center is the intersection. Don't worry junior, I have a point, and here it is. Imagine A being the amount of stupid users I have. Harmless by themselves, they call on asinine issues, but they are like Sloth, kind and sincere, just stupid. In contrast, B are the assholes. The callers that are intelligent, but complete pricks to talk to, because they think they are of higher position/rank than you, and/or think they-are-your-boss-so-you-do-what-they-say-NOW. They will understand what the Start button is, they just will gripe and moan about how they are so-important, and their- business-depends-on-this-porn-pic-that-I-can't-access, etc, etc.... So. That brings me to the gray area, where the two collide, the absolute worst possible user. The stupid & mean one. Which I have been dealing with all day. Stupid people who don't want to know how to do their job with a computer and are angry that God himself has not come down from the heavens, stopping protecting Earth to unlock his Active Directory account. These people, for me at least, are making me attempt to create a new word, which would be more forceful than then the term: absolute loathing hate. Those users have clogged up my day, and have now made my day much, much longer, by making me look at the clock every 5 minutes. Mother Fucker. Oh yeah, and I scared a pregnant lady at work. God hates me.